Returns
Returns
1. Return Due To Change Of Mind
AB-SKINNY will happily accept returns due to change of mind as long as a request to return is received by us within 7 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.
All our packages are shipped out from Bangkok, Thailand.
*Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, the refund will be processed. We will notify you once this has been completed through email.
(AB-SKINNY) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
2. Warranty Returns
AB-SKINNY will happily honor any valid warranty claims, provided a claim is submitted within 7 days of receipt of items.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Upon return receipt of items for warranty claim, you can expect AB-SKINNY to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
3. Process a return
Please email us at sales@ab-skinny.com